IKEA Success Story: how it optimised staff planning and work shifts with aTurnos

Discover how IKEA transformed its work shift planning and management with aTurnos, reducing staff planning times by more than 50%.

DOWNLOAD IT NOW

Summary

Client: IKEA Spain
Sector: Retail and Large-scale Distribution
Location: Over 50 shops in Spain
Employees: + 10,000

Results

We save more than 50% of the time spent planning work schedules.
Guaranteed regulatory compliance
Satisfaction rating of 4.2/5 among employees

Implementation of aTurnos at IKEA: challenges and solutions in shift planning

Challenges without aTurnos

Plan work schedules in an agile and scalable manner across multiple centres.

Adapt to demand variability due to seasonality and geographical areas.

Comply with the regulations on digital recording of working hours in Spain.

Centralise requests for changes to shifts, hours, holidays and absences on a single platform.

Benefits with aTurnos

Generates optimised work schedules based on worker availability, centres, contracts and demand forecasts.

Ensures automatic planning adapted to peaks in demand according to seasons and locations with access to coverage tables.

Ensures regulatory and specific agreement compliance by automatically applying legal restrictions, breaks, and limits.

Enables employees to self-manage shifts, requests, and clocking in/out from the aTurnos app or website, integrating real-time data with the payroll system.

With aTurnos, we have managed to organise work shifts much more efficiently and flexibly. We have reduced planning times and improved internal communication with our teams.

Roberto Alda Manzano
People Planning Specialist at IKEA

aTurnos: The key solution for staff planning and management

Empowering employees and managers

Manage time and tasks through automatic staff planning

Improved transparency in access to information and self-management

Allow flexibility with shift changes and requests

Planning with versatility

Offer better contracts in terms of timing

Schedule the best possible worker for the right shift

Planning by location and/or department

Process automation

Identify needs in advance to increase productivity

Automate processes in business variables

Comply with legal regulations and agreements thanks to restrictions and AI

Frequently Asked Questions (FAQ) about personnel management and shifts in the retail sector

Q: Does aTurnos adapt to seasonal peaks in demand in the retail sector?

A: Yes. aTurnos allows you to manage peaks in demand in the retail sector thanks to its efficient staff planning. The tool adjusts shifts according to workload and anticipates ensuring adequate coverage of demand during peak seasons. This helps optimize staff management, reduce costs, and improve productivity in different workplaces: stores, supermarkets, other establishments, etc.

Q: What benefits does a retail company gain from implementing aTurnos?

A: By using aTurnos, companies in the retail sector achieve time savings of over 70% in staff planning, a significant improvement in reducing errors in work schedules, guaranteed legal compliance in terms of agreements and labor regulations, and greater employee satisfaction. all of which results in more efficient human resources management and, therefore, better customer service.

Q: How can absenteeism in retail be reduced through effective shift management?

A: Reducing absenteeism in the retail sector requires efficient, flexible, and people-centered shift planning, which is why employee management tools are essential. With aTurnos, HR teams can organize schedules taking into account staff availability and preferences, which improves work-life balance and reduces absenteeism due to demotivation or incompatibilities. In addition, thanks to features such as the multi-skilling matrix, it is possible to automatically assign the most suitable employee based on their skills, facilitate quick replacements in the event of unforeseen circumstances, and encourage self-management through shift offers and requests. All this, plus internal communication channels, improves the working environment and employee well-being and reduces absenteeism in demanding environments such as retail.