Organize your client's arrival to the different services you offer.
Control the flow and maintain your clients informed about the process.
Employees control the client's entrance and they organize queues depending on their necessities.
Access to customer service statistics, attention times, quality of clients attended, service status.
tickets kiosk
Scanning a QR code connected to Whatsapp you can book an appointment in an automatized process.
From aTurnos’ system you can create as many different queues as you need, and allocate those queues to be attended by the employees you consider appropriate.
The employee can select which queue attend, and do calls from their position.
The employee can see which clients are waiting to be attended, in the queue.
Once the client is in the place, activate time and attendance control.
The employee can create a new task and derivate a client to another service.
Employee’s control panel screen
Single-line queue is the management of a single line of clients that wait to be attended by a single service, in one or more attention points.
1. The employee clicks the Bluetooth button to show in the screen that the next client can come in.
2 The screen shows the client’s call and the point the client must go.
Ask for more information about this product.One of the communication tools between client-enterprise, client-employee or between employees, are our QR codes. These codes offer information storaged in aTurnos about a determined work team , specifically about tasks made.
Through a QR code scan, an employee can verify if the cleaning task allocated to a colleague has been made, what time was it scheduled and what time was it finished.
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